Tuesday, August 30, 2011

Sporadic Site Slowness, 8/29

Last night (8/29) we experienced sporadic site slow-downs for many users from approximately 7:13 pm CDT to 10:29 pm CDT. This was caused by an unoptimized configuration setting on our servers which capped the number of users allowed to access the site at any one time. The issue has been resolved, and the site is now running faster than it ever has.

We're extending due dates by 24 hours for students who might have been affected by the slow-downs.

If you have any questions, comments, or concerns, please contact your TechTA (for instructors) or support@saplinglearning.com (for students). We apologize for any frustration the slowness may have caused.

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